Tango Tango is a mission-oriented company seeking to change the world of public safety communication & push-to-talk. We are looking for amazing people to join us on this mission. To attract & keep those amazing people, we offer great benefits including:
- 100% company paid health insurance
- 100% company paid dental insurance
- Company paid disability insurance
- Unlimited vacation/sick time
- Access to 401(k)
What do we ask in return? We need fantastic performers who can get work done, figure out how to achieve things on on their own, and do it all with minimal supervision & hand holding. Some key values we are looking for in people:
- Self motivated with a “figure it out” mentality. We are a small startup, no one will give you a check list or detailed training when you come onboard. You’ve got to figure out how to perform without hand holding.
- Integrity. In our business, reputation & relationships are everything. We don’t compromise on this & don’t compromise on it in our people.
- Resilience. Things almost never go as planned in our professional or personal lives. We are looking for people who can perform even under difficult personal and/or professional circumstances.
- Great Attitude. We are looking for people with a positive attitude and a “problem solver” mentality.
- Willing to talk about & confront hard problems. We are trying to change the world, this means we often face challenging circumstances. Our team members must be able to see the problems & discuss them with each other in a way that is constructive toward reaching a solution.
- Results-oriented. We can offer great benefits & flexible time off only if our people deliver results. People who cannot deliver results cannot make it in a company like ours. People who can deliver results will thrive.
If this sounds like a fit for you or someone you know, check out our currently open positions below.
Open Positions
Support Tech
Expected pay range: $30,000-$50,000 depending on capabilities & experience
Benefits: as described here
Responsibilities:
- Device Assembly: Precisely assemble networking devices and configure customer-ordered rack systems with attention to detail and adherence to specific requirements.
- Technical Support: Provide exceptional technical support to our customers by troubleshooting radio-over-IP integrations and networking issues, demonstrating a strong understanding of IT and networking concepts.
- Customer Interaction: Actively engage with customers through calls and potentially on-site visits, offering clear, understandable guidance and support for their inquiries and issues.
- On-call Support: Participate in a support-on-call rotation, being ready to assist with urgent technical issues outside of regular business hours, ensuring reliable service continuity.
Qualifications:
- Must be able to work in-person in Huntsville, AL.
- Educational Background: A degree in IT, computer science, telecommunications, or a related field, or equivalent practical experience.
- Experience: 1-3 years in IT support, networking support, radio shop technical support, or a related field, with hands-on experience in device assembly or hardware configuration.
- Technical Skills: Strong foundation in networking principles, experience with radio-over-IP technologies preferred. Proficiency in Linux systems is highly desirable.
- Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
- Problem-Solving: Demonstrated ability to diagnose and resolve technical problems independently, with a methodical approach to troubleshooting.
- Customer Service: A customer-oriented mindset, with previous experience in a customer support role being an advantage.
How to Apply
Email your resume (PDF preferred) to careers@tangoptt.com.