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No two-way radio system provides 100% coverage – especially in counties with limited budgets. For some agencies, public safety radio networks may cover as little as 60-70% of their service area, particularly in large or mountainous counties where infrastructure is costly to expand.

Wilkes County Sheriff’s Office in Georgia found an innovative and cost-effective way to overcome this challenge. By integrating Tango Tango into their radio system, they bridged traditional radio communications with cellular networks and other devices. Now, when an officer encounters a radio ‘dead zone,’ they can seamlessly use their smartphone to communicate on the department’s dispatch channel – just as if they had radio coverage.

911 Director Jerry Hackney said the following to FOX54 News Now about the solution:

“Tango Tango allows us a redundant radio system, anywhere that we have cellular signal. And, in the event of poor cellular signal, we can use Tango Tango as a backup way to reach dispatch.”

Three ways Tango Tango can help your department

 

Eliminate Radio Dead Zones
Does your department have known areas with poor radio reception? In Wilkes County, this included not just rural areas but school buildings that had no radio reception inside the school. In those locations, first responders may be forced to call dispatch on a phone – wasting valuable time. With Tango Tango, they can simply pick up their smartphone and communicate directly on the radio dispatch channel, just as if they had full radio coverage.

Built-in Redundancy for Critical Radio Failures
What’s your backup plan if your radio system goes down due to a catastrophic hardware failure, lightning strike, or natural disaster? While major outages are rare, when they do happen, repairs can take days or even weeks – especially if specialized hardware is damaged. Meanwhile, cellular networks are typically restored quickly by carrier disaster recovery teams. With Tango Tango, your department has an always-on, redundant communication system that keeps your dispatch channels operational, ensuring seamless communication even in the event of a radio system failure.

Low-Cost, Unlimited Users—Simple, Scalable, and Affordable
Tango Tango makes it easy to expand your department’s communication capabilities without breaking the bank. For a flat annual fee of $2,995, you get your existing radio dispatch channel connected + unlimited users—allowing every full-time team member to stay connected at no extra cost. Need to add backup staff, part-time officers, or even neighboring agencies? No problem—there are no hassles, hidden fees, or surprises. Simply add who you need, when you need them, for however long you need them. With this flexibility, your department is always prepared, no matter the situation.

FOX54’s coverage of Wilkes’ use of Tango Tango

 

About Tango Tango

Tango Tango is based in Huntsville, AL. The company connects tens of thousands of first responders and handles millions of first responder two-way radio conversations per month . The company features unique simple pricing, allowing agencies to join the network with a flat fee for as little as $2,995 per year per agency for Unlimited Users. Click the button below to learn more about Tango Tango.