Straight answers to what buyers and users ask us most — about setup, radio integration, security, pricing, and support. If you don't see it here, we're one call away.
30-day free trial. No credit card. No commitment.
Trialing Tango Tango, downloading the app, and getting your team on the air.
Does Tango Tango offer a free trial?
Yes — a full 30-day trial with no credit card required. Tell us a little about your team on the Free Trial page and we'll set up an account. For radio-integrated trials, we'll ship the integration kit specific to your radio system and cover shipping.
How long does it take to get up and running?
Days, not months. Most app-only deployments are live the same day users download the app and log in. Radio-integrated deployments typically take a week or two — most of that is shipping the kit. Once it arrives, plugging it in and getting on the air is about a 30-minute job.
How do I download and log in?
If your team has an account, head to the Download page for iOS, Android, and Web. If you don't have an account yet, start with a free trial — we'll provision your account and send login details.
How do I add or remove users?
User management lives in the Web Console — admins can add users, assign them to channels, set permissions, and remove them when they leave. Users appear on the air within seconds of being added. No software to install for admin work; the console runs in any browser.
How Tango Tango connects to your existing two-way radio system — safely, without rewiring anything.
How does Tango Tango connect to my radio system?
Our radio-to-phone integration kit plugs into the accessory port of a spare radio you provide — the same port a speaker microphone would use. The kit then reaches our servers over cellular (included in your plan at no extra cost) or over LAN/Wi-Fi if you'd prefer a wired backup.
Because the kit uses its own cellular connection by default, you typically won't need to open firewall ports or touch your agency's network. Full details on our Radio Integration page.
Will this cause problems with my existing radio dispatch channel?
No. We serve 2,000+ agencies and have been approved on several statewide P25 systems. Our hardware never transmits on your radio frequencies — it interfaces with a spare radio you provide, the same way a speaker mic or remote control head does. Your existing radio system operates exactly as before.
For larger systems, we provide administrators with reports and tools to see which Tango Tango users are on the air, which talkgroups they're using, and where kits are located.
What happens if the kit loses its cellular connection?
If you've connected an ethernet cable for backup, the kit will fail over to LAN, Wi-Fi, or even Starlink automatically. Some customers use this redundancy for mission-critical deployments.
If there's a widespread cellular outage in your area, your cell phones would also go offline — which is exactly why we recommend keeping your traditional radio system in place alongside Tango Tango if your organization is mission critical like public safety. You get the coverage and features of cellular plus the reliability of radio.
What radio systems and radios work with Tango Tango?
Virtually any modern radio system and most portable or mobile radios. We support conventional, trunked, DMR, P25 Phase 1 and 2, NXDN, and analog systems. A small handful of very old or uncommon radios can't be supported, but if your radios are from a recognizable manufacturer made in the last 15 years, we likely have a cable for them.
Switching to a different donor radio later is easy — just let us know what you're moving to and we'll ship a new cable.
Can I share my integrated radio channel with another agency?
Yes, and it's one of the most common ways customers use us. Cross-jurisdictional interop is a few clicks in the Web Console — no new radios, no retraining, no equipment needed on the partner agency's end beyond the app on their phones.
Is there a distance limit between me and the integrated radio?
No. Our customers have keyed up their home radio system from South America, Israel, and Europe. If you have an internet connection, you're on the air — no matter how far you are from the donor radio.
Which phones, carriers, and networks we support — and what to expect for battery and data use.
What phones and platforms does Tango Tango run on?
iOS and Android phones and tablets, plus a full-featured Web Console that runs in any modern browser. Most dispatch-grade Android PTT devices are supported, including hardware PTT buttons on rugged handhelds from Sonim, Kyocera, and Samsung XCover.
Which cellular carriers work with Tango Tango?
Any of them. The app is carrier-agnostic — Verizon, AT&T, T-Mobile, FirstNet, and smaller regional carriers all work, and users on different carriers can talk to each other on the same channel without any extra configuration. We also work over Starlink and other satellite connections.
Does the app work on Wi-Fi or non-cellular networks?
Yes — the app works on any network with internet access. Wi-Fi, hotspots, ethernet tethers, Starlink. If you're having trouble connecting on a specific network, a network admin may have locked down outbound access; contact us and we'll send along the ports and hosts we need reachable.
How much battery and data does the app use?
Battery: about 10% of a typical phone's battery per day under normal traffic. Heavy-traffic channels can push this higher; disabling location tracking if you don't need it reclaims some of that.
Data: an hour of active talking uses about 18 MB. 50 hours a month is about 900 MB. The app uses data only when connected and actively passing traffic — it's not a constant drain.
How channel traffic is protected, who can access it, and what happens to it after the fact.
Can the public listen in on Tango Tango channels?
No. All Tango Tango channels use bank-grade AES-256 encryption. Traffic inside the app is not publicly scannable.
However — Tango Tango doesn't change how your existing radio system works. If your dispatch channel currently broadcasts unencrypted over the air, it will continue to do so on the radio side. Many law enforcement customers use this to their advantage: keep the public dispatch channel available in the app, and create separate "off-radio" Tango Tango-only channels for narcotics, SWAT, or other sensitive ops — those stay encrypted and invisible to scanners.
Who can access my agency's channel traffic?
Only the users you've added to that channel. Channel membership is managed by your admins in the Web Console, and Tango Tango staff do not monitor or listen to customer traffic. Voice traffic is encrypted.
Are recordings retained?
Channel recordings are available to authorized admins on every plan. Extended retention windows are available for agencies with public-records or evidentiary requirements — talk to us about the specific retention policy your agency needs and we'll set things up to match.
How plans are priced, whether you need an FCC license, and what contracts look like.
How is Tango Tango priced?
Flat monthly pricing, with plans shaped around the buyer: Government Unlimited, School & Church, Small Business Unlimited, and LTE Radio bundles. See our pricing page for current rates, or talk to us if you'd like a quote tailored to your agency's size and use case.
Do I need an FCC license to use Tango Tango?
No. Our radio-to-phone integration kit makes our servers act as a remote control head for your donor radio — our equipment never transmits on your frequencies. LTE radios connect over cellular and Wi-Fi, which don't require FCC licensing either. If you use Tango Tango exclusively for PTT, you don't need any FCC licensing at all.
Are there contracts or minimum commitments?
App and radio-integration plans are month-to-month by default — no long-term contracts. LTE Radios come with a 3-year service agreement because hardware, LTE service, and repairs are bundled into one monthly price. Annual or multi-year commitments are available for any plan and typically come with a discount.
What's covered if something breaks, and how to reach a real person when you need one.
If the integration kit breaks, do I pay for repair or replacement?
No — it's 100% covered. Contact us, we'll troubleshoot, and if we can't fix it remotely we'll ship you new hardware. Same goes for LTE Radios: hardware repairs and replacements are included in your monthly plan for the life of the agreement.
Where is support based, and when is it available?
Real people in Huntsville, Alabama. Support is available by phone at 1-888-826-4607 and by email, and most customer issues reach a human on the first call — not a ticket queue. Public-safety customers have access to after-hours support for urgent outages.
Our support team answers the phone. Call us at 1-888-826-4607 or drop a note — we usually respond within a few hours.
These stories come from teams using every part of Tango Tango. Here's what they're working with.
Turn any phone or browser into a radio. iOS, Android, Web.
Learn more →Ruggedized handheld & in-vehicle radios on nationwide LTE.
Learn more →Connect your existing two-way radio system to the app.
Learn more →Alerts and tone-outs for CAD, Raptor, and more.
Learn more →Talk to a real person. Get set up in one call. Start a 30-day trial today.