Here is a step-by-step guide to add a user to your organization.
- Login to Admin Portal
- Select ‘User’ tab
- Search and select your organization at the top
- Select ‘Add User’ in the top right corner
- Select your organization
- Input the first and last name of the user you are wanting to add
- Provide a title (not necessary)
- Provide an email address or a phone number (can use the same as login number)
- Check “Send Onboarding Notifications” to notify the user that you are adding them to this organization
- Click Save
Important: by default, a new user is not joined to any channels at time of creation. They won't receive channel traffic until they are added to at least one channel.