Access Recordings & Messages

Select the ‘Live Console’ tab on the left side
Click on the specific channel that you want to review Messages or Recordings for
The middle of the screen will open up and display all previous messages and audio recordings
Admin have access to recordings and messages for 30 days
- Admins have the ability to upgrade your Tango Tango plan to 365 days recording retention
- Note: once recordings expire, they are deleted from our servers and not recoverable
Non-admin have access to recordings and messages for 24 hours